Zakia Blain on Turning Your Customers into a Movement
MASTERCLASS
October 13, 2025
Zakia Blain is an award-winning entrepreneur and the founder of FBF Body, a multi-million-dollar wellness and shapewear brand.

After a life-changing diagnosis, she transformed her personal health journey into a movement, building a loyal community rooted in empowerment, authenticity, and purpose. Her story has been featured in Forbes, Essence, BET Her, and Black Enterprise.

When Zakia Blain was diagnosed with Chiari malformation, a rare brain disorder that left her permanently disabled, she made a decision: her diagnosis would not define her; what she did with it would. “In life, we’re all dealt a hand,” she told The WIE Suite community. “It’s up to us how we play it. Some of us fall apart. Others of us turn that pain into purpose.”

That pivot became FBF Body, a multimillion-dollar wellness and shapewear brand built on empowerment, authenticity, and community. Thirteen years later, what began as a personal challenge has grown into a thriving ecosystem of women who not only wear the brand but live its message.

In a recent Masterclass, Blain unpacked the philosophy behind her success and how she turned a group of customers into a movement.

Lead With Purpose Before Product

Every movement begins with a “why.” For Blain, that purpose was clear from the start: to help women take proactive control of their health and their lives. “I didn’t start FBF Body to sell T-shirts,” she said. “I started it to help people feel seen, supported, and strong.”

That sense of mission guided her through every stage. from the original “F*** Being Fat” weight-loss challenge launched with $75 and a chalkboard sign, to a full wellness brand with thousands of loyal customers.

“My purpose has always been to help people be proactive,” she said. “Not just in fitness, but in their lives. That hasn’t changed in 13 years.”

By defining her purpose before her product, Blain ensured that every pivot, whether to shapewear, activewear, or community wellness events, remained rooted in meaning.

Build Rituals That Create Belonging

From “FBF Fridays” to the “Snatch Squad,” Blain turned brand moments into communal rituals. “When people see each other out wearing FBF, they’ll yell, ‘Snatch Squad!’” she laughed. “That’s when you know it’s bigger than you – it’s a family.”

Rituals, she explained, are how a brand becomes part of someone’s identity. The Friday product drops, the community hashtags, the walking clubs, they all create rhythm and recognition. “Every FBF Friday, women all over the country tag us in their sets,” she said. “It’s our way of saying, ‘We’re still here. We’re doing this together.’”

These shared practices make members feel like insiders and ambassadors, blurring the line between customer and community.

Stay Authentic – Especially When It’s Hard

In 2017, Blain faced a major challenge: arthritis forced her to stop her intense workouts, and she gained weight in front of the same women who had joined her on a weight-loss journey. “I had to figure out who I was in front of my community all over again,” she said. “But I showed up anyway.”

Her openness became one of FBF Body’s defining strengths. “People connect to honesty,” she shared. “When I gained weight, I talked about it. When I became insulin resistant, I talked about it. When I hit perimenopause, I talked about that too.”

This transparency turned vulnerability into trust, and trust into longevity. “We fall, we get up, we fall again,” she said. “But if you keep showing up, people will walk with you through it.”

Empower Your Customers to Lead With You

Blain believes that the best marketing is human connection. Early in FBF Body’s journey, she created one of the first small-business ambassador programs, paying women for spreading the word. “If you’re singing the praises of my brand,” she said, “why shouldn’t you benefit from it?”

The result? Thousands of women, many with more than 100 FBF sets, became her most powerful advocates. “They aren’t influencers,” she emphasized. “They’re believers. My customers don’t see me doing paid campaigns because I’m not an influencer, but I have influence. And so do they.”

Blain also built loyalty programs, birthday rewards, and subscriber-only product previews – systems designed to recognize and reward her most loyal community members. “When people feel seen,” she said, “they stay.”

Evolve With Your Community, Not Away From It

From her earliest days, Blain’s success has come from listening to her body, to her customers, and to the world around her. When she could no longer train, she pivoted to shapewear. When the pandemic hit, she introduced comfortable activewear. “God made me gain weight so I could make a million dollars,” she joked. “Because I had to learn how to pivot.”

That agility has allowed FBF Body to thrive through market shifts, including the latest wave of weight-loss medication reshaping consumer habits. “We can’t be married to one idea,” she said. “You have to evolve with your people, because they’re evolving too.”

And while the brand continues to scale, its heart remains the same. “Lead with purpose, build with authenticity, and grow with community,” she said. “That’s how you turn customers into a movement.”

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